Terms of service

1. Your account

Provide accurate information, keep your password and authentication codes secret, and tell us promptly about any unauthorised use. You're responsible for what happens under your account. The service is intended for adults and businesses able to enter into contracts.

2. Acceptable use

You must not use the service, QR codes or custom domains to:

• publish or link to illegal content, or content that infringes others' rights (copyright, trademarks, privacy);
• deceive people: phishing, scams, impersonation or destinations that hide what they really are;
• distribute malware or anything that harms devices or data;
• send spam or unsolicited advertising;
• overload, probe or attack the service, or get around its limits and security measures.

3. Plans and payments

Plans are paid in advance, monthly or yearly, and renew automatically until you cancel. Orders are processed by Paddle.com, our online reseller and merchant of record, which handles payments, invoices and taxes; Paddle's buyer terms also apply to the purchase. Prices on the pricing page are final and include any taxes. You can cancel at any time from Billing: the plan stays active until the end of the period paid. Refunds, the 14-day guarantee and the right of withdrawal are described in the refund policy.

4. Custom domains

You may only connect domains you own or are authorised to use. We may refuse or disconnect a domain that breaks these terms or interferes with the service.

5. Your content

You keep all rights to your QR codes, destinations, logos and designs, and you're responsible for them. You allow us to store, process and display them only as needed to run the service.

6. Availability

We work to keep the service available and secure, but it's provided "as is", without guarantees of uninterrupted or error-free operation. Features may change. Printed QR codes only redirect while the code is active and your account exists: before printing in large quantities, test your codes and keep the account in good standing.

7. Reports and disabled codes

Anyone can report a code through the report form. We review reports and may disable codes that break the law or these terms; we'll tell you why by email, and you can ask us to review the decision.

8. Suspension and termination

You can stop using the service and delete your account at any time from the Account page. We may suspend codes or accounts that break these terms, are used for abuse, or endanger the service or other people, notifying you where possible.

9. Liability

To the extent permitted by law, we're not liable for indirect damages, lost profits or lost data arising from use of the service. Nothing in these terms limits liability for wilful misconduct or gross negligence, or rights that consumers have under mandatory law.

10. Privacy

How we process personal data is described in the privacy policy.

11. Data you process with the service

When you use the service for your business, we process your visitors' personal data (scans, answers to your forms) on your behalf under the data processing agreement, which is part of these terms.

12. Changes

We may update these terms. We'll tell you about significant changes in advance by email or in the app; continuing to use the service afterwards means you accept them.

13. Governing law

These terms are governed by Italian law. Disputes fall under the court of the provider's registered office, except where mandatory consumer law gives jurisdiction to the court of the consumer's residence.